Shipping Policy
📦 Shipping Policy
Thank you for shopping with Ellipsa — where craftsmanship and design meet in every brew.
We aim to deliver your order as quickly and safely as possible. Please review the following shipping information before placing your order.
🛍️ Order Processing
All orders are processed within 1–3 business days, excluding weekends and public holidays. You will receive a confirmation email when your order is placed, followed by a shipping notification with tracking information once your package is dispatched.
🇨🇦 North America Shipping
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Delivery Time: 7–10 business days
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Shipping Locations: Canada & the United States
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Shipping Method: Standard tracked shipping via reputable couriers (Canada Post, USPS, UPS)
🌍 International Shipping
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Delivery Time: 10–15 business days
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Shipping Locations: Worldwide
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Shipping Method: International tracked shipping via major carriers
Note: Delivery times are estimates and may vary depending on destination country, customs processing times, weather, and postal service conditions.
🧾 Customs, Duties & Import Taxes
International orders may be subject to import duties and taxes (including VAT) once the shipment reaches your destination country.
Ellipsa is not responsible for these charges. All applicable customs and import duties, fees, taxes, and other charges are the responsibility of the customer.
🔎 Tracking Your Order
Once your order is shipped, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update.
❗ Legal Disclaimer
While we make every effort to ensure timely delivery, Ellipsa does not guarantee specific delivery dates and is not responsible for delays caused by customs clearance, courier backlogs, weather events, or incorrect/incomplete shipping addresses provided by the customer.
By placing an order, you agree to the terms of this shipping policy, including the possibility of shipping delays and any fees incurred due to international customs regulations.
📩 Need Help?
If you have any questions or concerns about your order, please don’t hesitate to reach out: