top of page

Privacy Policy

1. Information We Collect

a) Personal Information

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

  • Your name

  • Billing and shipping addresses

  • Payment details (such as credit card information, processed securely)

  • Email address

  • Phone number

b) Automatically Collected Information

When you browse our website, we automatically collect information such as:

  • IP address

  • Web browser and device type

  • Time zone and location

  • Pages visited and time spent on the site

  • Referral URLs or search engine terms

This data helps us better understand how visitors interact with our site and improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders

  • Communicate with you, including order updates and customer support

  • Screen orders for potential fraud or risk

  • Improve our products, website experience, and marketing efforts

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary to operate our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics services

We do not sell, rent, or trade your personal data to third parties. Any sharing of data is solely for service purposes and handled securely.

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Maintain your shopping cart and preferences

  • Analyze traffic and user behavior

  • Deliver relevant advertisements through platforms like Google and Meta

You can modify your browser settings to disable or delete cookies at any time, although this may affect certain website functions.

5. Data Storage and Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your data is stored using secure servers and is only accessible to authorized personnel.

Please note that while we do our best to protect your data, no method of transmission over the internet is 100% secure.

6. Third-Party Services

We may use third-party services for:

  • Hosting and e-commerce infrastructure (e.g., Shopify, Wix)

  • Secure payments (e.g., Stripe, PayPal)

  • Analytics and marketing tools (e.g., Google Analytics)

These services have their own privacy policies which govern the use of your data within their platforms.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected personal data from a child, we will delete it immediately. Parents or guardians who believe their child has submitted information should contact us directly.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the information we hold about you

  • Requesting correction or deletion of your information

  • Withdrawing consent or objecting to certain types of data processing

To exercise your rights or for any questions regarding your data, please contact us at: support@ellipsa.ca.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. When changes are made, the updated version will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: support@ellipsa.ca
Website: www.ellipsa.ca

bottom of page